TourNTell

What's covered in every inspection

Our inspectors evaluate 10 areas with 80+ individual checklist items. Here's exactly what you get in every report.

Included in BasicPro only

Property Presence / First Impression

How your property looks to someone pulling up for the first time. Signage, curb appeal, lighting, and overall organization.

Property signage visible and in good condition
Directional signage to leasing office clear
Overall curb appeal of the property
Overall organization and appearance of the property
Landscaping appearance from street view
Parking lot: appearance and striping
Exterior lighting visible, operational and functioning properly
Mailbox area: condition and lighting

Grounds & Exterior Areas

Pro

The full outdoor walkthrough. Trash, landscaping, fencing, playgrounds, dumpsters, patios, and trip hazards.

Grounds free of trash and debrisPro
Storm drains: clear of debrisPro
Playground equipment safe and well maintainedPro
No debris or items on roofsPro
Trees trimmed and not touching buildingsPro
No encroachment over sidewalks or parkingPro
No bare or dead lawn areasPro
Shrubs and flowers maintainedPro
Dumpsters cleanPro
Dumpsters in good conditionPro
Dumpster enclosures in good conditionPro
Fencing maintained (perimeter & privacy)Pro
No damaged sewer cleanouts or missing capsPro
Patios and balconies cleanPro
No trip hazards (holes, uneven surfaces)Pro
Gutters and downspouts secure and cleanPro
Windows and screens in good conditionPro
Grill and picnic areas in good conditionPro

Building Exterior Condition

Structural and cosmetic condition of the buildings. Siding, roof, paint, mold, wood rot, and HVAC units.

Buildings clean with no visible mold
Exterior siding in good condition
Soffits and trim in good condition
Foundation vents secure
Roof shingles intact and in good condition
Exterior wood rot present or not
Exterior paint condition
Patio structures secure
HVAC condenser units properly installed and maintained

Parking & Hard Surfaces

Pro

Parking lots, sidewalks, curbs, and stairways. We check for potholes, asphalt damage, and safety risks.

Parking lots free of potholesPro
Asphalt deterioration or gatoring presentPro
Sidewalks and curbs in good conditionPro
Stairs stable and safePro

Common Areas & Amenities

Pro

Shared spaces your tenants use every day. Laundry rooms, fitness centers, pools, clubhouses, and courts.

Laundry rooms clean and functionalPro
Laundry machines operationalPro
Clubhouse conditionPro
Fitness center conditionPro
Sports courts maintained (tennis / basketball / volleyball)Pro
Pool area conditionPro
Pool furniture and deck conditionPro

Safety & Maintenance Compliance

Pro

Compliance and readiness. Safety posters, equipment, maintenance shop organization, and storage.

Required workplace safety posters displayedPro
Safety equipment availablePro
Maintenance equipment properly stored and cleanPro
Maintenance shop organized and cleanPro

Management & Staff Interaction

How your on-site team performs when they don't know they're being evaluated. Greeting, professionalism, knowledge, and tour quality.

Staff greeting upon arrival
Professional appearance
Staff friendly and welcoming
Staff knowledgeable about property
Staff able to explain rent and fees
Staff responsive to questions
Staff offered a property tour
Staff knowledgeable about units and rent amount and terms

Apartment Unit Inspection (Interior)

A full interior walkthrough of the unit. Kitchen, bathroom, flooring, walls, electrical, HVAC, and smoke detectors.

Overall cleanliness of the unit
Condition of walls, ceilings, floors
Odors or moisture present
Kitchen cabinets condition
Kitchen countertops condition
Kitchen appliances working
Kitchen sink and plumbing leaks
Bathroom toilet functioning
Bathroom sink plumbing
Bathroom shower/tub condition
Bathroom mold or water damage
Living areas flooring condition
Living areas windows and screens
Living areas doors functioning properly
Electrical outlets working
HVAC working
Water heater condition
Smoke detectors present and working

Photo Evidence

High-resolution photos of every area inspected, documenting conditions and violations. Each checklist item can include photos so you see exactly what the inspector saw.

Action Plan & Detailed Findings

Every report ends with prioritized recommendations, urgency levels, safety hazards, and suggested repairs so you know exactly what to address first.

80+ items. One thorough report.

Every inspection follows the same rigorous checklist so you can compare results across properties and over time.

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